You never want to experience an issue with your household equipment like your refrigerator not cooling but the freezer working well. Before you start worrying and thinking you're going to lose all your food, keep in mind that there may be a straightforward solution to this challenging problem.

When your refrigerator isn't cooling, but your freezer is working correctly, contact a Toronto fridge repair specialist immediately. But first, try the following troubleshooting tips:

Troubleshooting guide: the refrigerator does not cool, but the freezer is fine

When you notice that your refrigerator isn't chilling, but the freezer is working well, it could be tempting to ask for a refrigerator repair professional immediately. Instead, adhere to the troubleshooting recommendations our experts came up with:

Overfilled refrigerator

An overloaded refrigerator is a typical cause. Proper ventilation may be difficult if too much food is in the refrigerator compartment. If the cold air does not circulate properly, your food will be warmer than it should be.

Any container that is more than 3/4 full will impede ventilation in your appliance. It may be time to clean and tidy your appliance if the freezer compartment is freezing, but the refrigerator compartment is not cool. Try these tips from our experts:

  • Dispense with old food, beverages, and condiments.

  • With warm, soapy water, clean the shelves and drawers.

  • To arrange food, use mason jars, baskets, and containers.

whirlpool refrigerator not cooling but freezer is fine

Dirty or damaged refrigerator door seal

If your refrigerator isn't chilling, but the freezer is working properly, it's a good idea to look at the door seals. It's easy to ignore this, but a filthy, broken, or torn seal can prevent the door from closing tightly.

The strength of your refrigerator door gasket may be easily checked at home. 

  1. Take a piece of paper or a dollar bill about the same size.

  2. After opening the refrigerator door, hold the dollar bill about halfway inside.

  3. Try to pull the bill out while closing the door. The door seal is not working properly if you can pull it out with as little force as possible.

Use a towel and warm, soapy water to clean the door gasket. While doing so, keep an eye out for damage along the seal. It must be changed if there is a break or tear.

Condenser Coils Must Be Cleaned

Unclean condenser coils are another typical cause of a refrigerator not cooling. The coils dissipate heat to keep the inside of your refrigerator at a constant temperature. You'll notice that your refrigerator is warm if the heat can't dissipate effectively from them due to dust, dirt, and debris.

To keep your refrigerator running properly, we usually recommend cleaning the condenser coils at least once every 6 months. Just stick to these simple steps:

  1. Unplug your refrigerator and read the user handbook to find the coils.

  2. Vacuum the coils with a long hose attachment to remove dust and dirt.

  3. Use an appliance brush to get rid of stubborn dirt.

  4. Vacuum the condenser coils again.

  5. Reconnect your refrigerator, then give it at least 24 hours to adjust to the desired temperature.

Ineffective Defrost System

If none of the suggestions above were successful and you are still perplexed as to why your fridge isn't chilly, but your freezer is, read on. The defrost system can have a problem. If this mechanism malfunctions, frost can build up on the evaporator coils, making your refrigerator struggle to maintain its cool temperature.

If any of these components malfunction, a specialist will have to replace them:

  • Defrost timer: Removes frost from the coils by turning the heater on or off at predetermined times throughout the day.

  • Defrost control board: This device decides when to start the defrost cycle.

  • The defrost thermostat detects the evaporator coils' temperature and tells the defrost system when to activate the heater.

If these DIY remedies don't work, or if you suspect a defrost system malfunction, let the professionals help you solve a refrigerator that isn't cooling, but the freezer is working.